“We are in a much better position to create the high-return hospitality experiences they expect with Agilysys’ POS solutions at staff members’ fingertips. Potawatomi Casino Hotel CIO Garret Finocchiaro said: “Coming off the pandemic, guests want it all and technology helps us deliver. The investment in mobile food and beverage ordering and kiosk systems by Agilysys is claimed to have enabled the 3,000-employee hotel to enhance the experience for its guests and staff and led to improved reviews, higher satisfaction and increased on-property spending.
The dining options at the hotel include the Potawatomi Marketplace, Dream Dance Steakhouse, Canal Street Café and RuYi, an Asian noodle and sushi bar.Īdditionally, it provides gaming facilities such as slot machines, bingo, table games and a temporary sportsbook, as well as entertainment at on-site venues, including Bar 360 and the 1,500-seat Potawatomi event centre.
